1. Information We Collect
When you use our Website or request a quote, we may collect the following types of information:
- Contact information: Name, phone number, email address, and ZIP code.
- Household information: Household size, ages of members, and estimated annual income.
- Coverage preferences: Type of coverage sought, current insurance status, prescription needs, and network preferences.
- Technical data: IP address, browser type, and usage data collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
- Match you with licensed insurance agents who can assist with your health insurance needs.
- Provide quotes, plan comparisons, and enrollment assistance.
- Contact you regarding your inquiry, as authorized under our Terms of Service.
- Comply with legal and regulatory requirements applicable to licensed insurance agencies.
- Improve our Website and services.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Insurance carriers and partners: To obtain quotes and facilitate enrollment, we may share your information with licensed insurance carriers and our authorized partners.
- Licensed agents: Your information may be shared with agents within our agency or affiliated agents who can assist you.
- Service providers: Third parties that support our operations (e.g., technology, analytics) under appropriate confidentiality agreements.
- Legal compliance: When required by law, court order, or to protect our legal rights.
4. Cookies & Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and track marketing conversions. You can control cookies through your browser settings, but disabling them may affect Website functionality. We may also use third-party analytics and advertising tags (e.g., Microsoft UET) to measure campaign performance.
5. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we have collected about you.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to legal retention requirements.
- Opt out of the sale or sharing of your personal information.
- Withdraw consent for communications at any time.
To exercise any of these rights, please contact us at contact@getcoveredfl.com.
7. Children's Privacy
Our Website is not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
8. Do Not Call / Opt-Out
You may opt out of marketing communications at any time by replying "STOP" to text messages, clicking "unsubscribe" in emails, or contacting us directly. We respect all applicable federal and state telemarketing laws, including the Telephone Consumer Protection Act (TCPA) and the National Do Not Call Registry.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
HealthLink Insurance Agency LLC
Email: contact@getcoveredfl.com
Phone: (855) 634-5343
2501 Chatham Rd, Suite R, Springfield, IL 62704